We operate a competitive and efficient company with an average turnaround time of 3.6 days (2006 figures) with an integrated quote to works order system which automatically transfers quality planning decisions made at quotation time into the production process. As a company we select production methods which will produce the most consistent product from the quality point of view, these methods may not always be the cheapest but it is our experience that this philosophy has eliminated returns for rework due to product variance.

The information we need, as a minimum, to provide an accurate quotation is:

1. A legible drawing
2. The material specification
3. The estimated batch quantity
4. The case depth required
5. The surface hardness required